Entertainment

Chanel Apologizes For Racially Profiling Gabby Sidibe in One of Their Stores

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BY SUSAN JOHNES

Gabourey Sidibe isn’t exactly unknown Hollywood figure. She is a woman nominated for an Oscar for Best Actress after her deeply moving debut role in the film Precious.

She has since gone on to star successfully in TV shows like American Horror Story and Empire. The actress recently penned an essay for Lenny Letter where she recounts an entirely unacceptable incident of racial profiling while shopping at Chanel.

Sidibe recounts the story of going to a Chanel store near her house in Chicago to pick up a pair of glasses from the brand she’d been coveting.

Once there, a saleswoman informs her that they didn’t have any eyeglasses, despite displayed clearly next to the door. The saleswoman instead directs her to a discount frame dealer across the street.

Sidibe writes, “I would pretend she was polite, but she was condescending. It was needless to explain to me how exactly I should get across the street and vanish out of her sight. She treated me as if I were in kindergarten. I was only trying to purchase glasses, but she was trying end the interaction with me as soon as possible. I didn’t believe at first her sentiments until she confirmed in thrice in her pretend-polite way.

Sidibe stated that she immediately understood what was going on. “The saleswoman had decided after a single look at me that I wasn’t in the outlet to spend any money. Even though I had carried a Chanel bag on my hands, she decided I wasn’t a Chanel customer and therefore, not worth her time and energy.”

The French brand was quick to issue an apology after her story was published. In the statement released on Wednesday, Chanel expressed its sincerest regret for the boutique customer service experience that Ms. Sidibe mentioned.

“We are sorry that Sidibe felt unwelcome and offended. We took her words seriously and immediately investigated to understand what happened. You all know that this is not in line with the high standards that Chanel wishes to provide to our customers.”

“We are committed to providing anyone who comes in our boutiques with the best customer service. We hope that in the future Ms. Sidibe will consider coming back to our Chanel boutique and experience an ideal Chanel customer experience,” read the statement.

Earlier this year, Sidibe debuted her memoir, This Is Just My Face: Try Not to Stare. She writes about critical topics from undergoing weight-loss surgery, to her battle with depression, anxiety, and bulimia.

She has taken on a role as body activist after penning down an essay in April for ‘InStyle’ about learning to ignore Internet haters and embracing inner confidence.

If you were Sidibe would you shop with the brand again?

Read the original story here.

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8 Comments

  1. April Robinson

    April Robinson

    May 17, 2017 at 9:59 am

    She’s beautiful

  2. Sherley Gaie

    Sherley Gaie

    May 17, 2017 at 10:03 am

    She still purchased items there so…😏😐😒
    They can shove their apology.

  3. Paula Mason

    Paula Mason

    May 17, 2017 at 4:22 pm

    SHE IS MORE CONFIDENT NOW. I LIKE THAT LOOK, IN SPITE OF ALL THE CRAZINESS SHE DEAL WITH. SHE IS BEAUTIFUL.

  4. Rahshon Gamble

    Rahshon Gamble

    May 17, 2017 at 8:39 pm

    Money is changing her life, she losing weight and gonna be a dime

  5. Bamiyan Manuela Valcarcel Ealy

    Bamiyan Manuela Valcarcel Ealy

    May 18, 2017 at 1:41 am

    Gabby looks beautiful in this pic!! ❤️❤️❤️❤️ I’m glad she put me on blast they’ve been doing this for awhile

  6. Mesha Shackelford

    Mesha Shackelford

    May 18, 2017 at 3:07 am

    Go Gabby# I wanted to make this clear it also happens in ordinary stores also. It’s not right. Some people just don’t need their jobs.

  7. Paula Mason

    Paula Mason

    May 18, 2017 at 7:55 am

    NO I WOULD NOT. BECAUSE SHE WAS RACIALLY PROFILED, THE SALESPERSON, WHOM SHALL REMAIN NAMELESS TO PROTECT HER IDENTITY, ASSUMED SHE COULD NOT AFFORD TO SHOP IN THE HIGH IN STORE. NOT KNOWING HER WORTH OR THAT SHE WAS AN ACTRESS. PEOPLE OF COLOR HAVE MONEY NOW. SHE SHOULD HAVE BEEN FIRED. SHE WAS TRYING TO TAKE MONEY FROM CHANEL’S POCKET. READ A MAGAZINE, LOOK @ TV OR CK FB. HER FACE & ACCOMPLISHMENTS ARE WELL KNOWN. DO BETTER SALESLADY OR FIND A DIFFERENT LINE OF WORK.

  8. Jay Loopparu

    Jay Loopparu

    May 18, 2017 at 9:35 am

    A real cutie pie!

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